You work a $9/hr job (that is, a dollar above minimum wage).
You have a new manager.
Schedules are posted at least a week or two in advance.
You properly scheduled time off a month and a half ago in order to accomodate an important and mandatory non-work event.
It is one of your days you booked off. You go into work to check your schedule ahead of time, and discover you are working TODAY.
You warn your supervisor that you may be a little late due to important non-work event, also today, but assure them you will be there.
You get in trouble, and are told it's YOUR responsibility to ensure that scheduling (the manager's job) is done correctly.
BS?
I think so.
* * *
Admittedly, I probably should have checked further ahead of time to ensure that my days off made it into the schedule, because the manager is new. However, is it MY responsibility as a just-above-minimum-wage-worker to routinely check that the
manager's work (who gets paid the equivalent of 3-6 times more, depending) is done correctly?
I think that while I may have been able to prevent a scheduling conflict if I had been more attentive, it is
not necessarily then MY responsibility - ie. it should not be MY fault because the MANAGER can't do his/her job properly.
A note of warning: don't work for Starbucks. They're a good company that tries to care about its employees, and they offer a lot of great benefits.
However, they pull BS like this all the bloody time. It's YOUR responsibility to check up on your manager. It's YOUR responsibility to be a happy, cheerful person,
even when you're not working (I actually got in trouble on my review for this one, too). It's YOUR responsibility to care about the company and be knowledgeable, even if you're not being paid for it.
I believe in doing my job, and doing it well. I even believe in sometimes doing thankless duties that are not necessarily part of my job description, that are not something I'm paid for. However, I also believe in not being taken advantage of, and not being EXPECTED to go above and beyond what I'm being paid for.
I should not be
expected, as a $9/hr employee, to care as if I'm being paid $20-50/hr. I bloody HATE that.
I wouldn't mind so much if this BS wasn't so much an integral part of Starbucks and happening ALL THE TIME... but, well, what can I do other than quit?
End rant.

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Devious Comments
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まい
"I haven't lost my mind! It's backed up on a disk somewhere!"
"Truly great things stand the test of time."
I am James McCloud in the ~F-Zero-club!
you shouldn't be expected to check up on the manager. i mean, he's the manager for a reason. he's supposed to be "managing" the the other employees and the restaurant, not the other way around. what's the point of having a manager at all if all of his subordinates have to check up on him constantly to make sure he's doing his job right?
The result seemed to be that every time I had a review, my current manager would rate me as 'meets expectations' because they "hadn't been my manager long enough to get to know me."
So every year for nearly ten years I had to go to HR and say that it was my manager's responsibility to go speak to my previous managers and figure out who and what they were dealing with.
Every time I fought it, I won, but the sad story is that they all had to be told how to do their jobs, by their employee. If I hadn't been watching them like I was then I wouldn't have been able to get as far as I did in as short of a time as I had.
It's just sad how much you have to police people in order to make them do their jobs the way they should be doing them anyway. It's a pretty sad state of affairs.
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Please check out my new novel The First Key of Kalijor.
"To thine own self be true, and thou canst not then be false to anyone."
~William Shakespeare~
Exactly. However, the problem is that the manager is NEW. Realistically, we should forgive when mistakes are made and try to do what we can to prevent them, but I don't think we should be MADE RESPONSIBLE for the manager's jobs, just because the manager is new. Being considerate is fine. I was trying to be considerate by checking ahead of time (in my mind), but got in trouble because it wasn't good enough, not soon enough to correct the mistake. But it wasn't MY mistake. So why should I be responsible?
Starbucks says because we should all work and care about work as if we're managers... except only paid minimum wage.
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~Jen Philpot
De lvce obscvritateqve et omnibvs qvae vltra latent...
Potestisne videre?
One of them was, "When you're working, you put up excellent positive attitude and energy. However, you tend to be depressed or cranky when you're no longer working."
EXCUSE ME for not being happy all the time. When I'm being paid, sure, I'll be a good customer service person and smile and be friendly. When I'm not being paid, I'll feel sad if I did poorly on an exam, or frustrated when I just had a fight with my mother, or angry if something really unjust happened, or worried if there's a big final looming. But, apparently I'm not allowed to feel that way, and most definitely not allowed to SHOW it.
Bullshit. You're not paying me when I'm not working... but they can still judge me whether I'm working or not :b
The other one was, "Fellow employees/the management team doesn't believe you when you call in sick." Excuse me? I explain that I have IBS, which tends to make me sick when very stressed, and to which there is no real cure. I also explain that certain private family events on the rare occasion prevent me from being able to go to work. I call in sick or whatever, and always give 8+ hours notice. I've also offered to bring in notes from my mom/doctor/whatever. But that's not good enough - people choose to not believe me, and so it's for some reason my fault and I should be paid less for it?
The excuse was that it put me in bad repor with the team, decreasing efficiency. It's perception that matters, not reality. (We actually had this discussion in a store meeting
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~Jen Philpot
De lvce obscvritateqve et omnibvs qvae vltra latent...
Potestisne videre?
--
The Monument...
The Teddy Bear...
"it's their job" Exactly. Pay me like a manager, and I'll care like one, and work like one. Until then...
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~Jen Philpot
De lvce obscvritateqve et omnibvs qvae vltra latent...
Potestisne videre?
But I dunno
Thanks for the tip, too! ^_^
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Commissions open for those interested. Note me!
But anywho, to the OP; Yea that's messed up.
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